Website T-Connect Africa
SENIOR TECHNOLOGY OFFICER
NETWORK OPERATIONS
ABOUT THE ROLE
We are a leading authorized Starlink reseller in Lesotho, delivering high-speed, low-latency satellite internet to businesses, rural communities, government entities, and customers nationwide. As Senior Technology Officer – Network Operations, you will own and lead our core network operations — from multi-Starlink Terminal deployments and aggregation to customer network integration, troubleshooting satellite connectivity issues, and building reliable infrastructure that supports our growing subscriber base. This is a hands-on leadership role ideal for someone passionate about satellite technology, who thrives in a fast-evolving environment, and wants to shape the future of internet access in Lesotho.
KEY RESPONSIBILITIES
Design, deploy, and manage aggregated Starlink connectivity solutions (multi-terminal deployments, load balancing, failover, andbonding).
Oversee installation, configuration, and optimization of customer premises equipment (CPE), routers, switches, wireless access points, and firewalls for Starlink-connected sites.
Implement and maintain SD-WAN overlays, traffic shaping, QoS policies, and VPN solutions (addressing CGNAT limitations).
Monitor network performance, troubleshoot latency/jitter/outage issues, and ensure high availability for business-critical applications.
Lead network security posture: firewalls, segmentation, intrusion detection, and LCA regulation compliance.
Develop documentation, SOPs, and training materials for junior technicians and installation teams.
Collaborate with Starlink support channels, vendors, and internal teams to resolve escalated issues.
REQUIRED QUALIFICATIONS AND EXPERIENCE
Education: Bachelor’s degree in Computer Science, IT, Telecommunications, Electrical Engineering, or equivalent.
Experience: 5+ years in network engineering, with 2+ years in a senior/lead role (ISP, satellite, or wireless environments preferred).
Technical Skills: Expertise in Starlink deployments, Routing & Switching (BGP, OSPF, VLANs), SD-WAN, and Firewalls/VPNs (IPsec, OpenVPN, WireGuard).
Equipment: Familiarity with MikroTik, Peplink, Cisco, Fortinet, Ubiquiti, and Wi-Fi 6 technologies.
Certifications: CCNP/CCIE, MikroTik MTCRE/MTCINE, Fortinet NSE, or equivalent.
Eligibility: Role is open only to Lesotho Nationals.
KEY COMPETENCIES
Excellent problem-solving in dynamic, sometimes remote environments.
Strong leadership skills to guide a growing technical team.
Ability to explain complex network concepts to non-technical stakeholders.
Valid driver’s license and willingness to travel for site visits.
WHAT WE OFFER
Meaningful base compensation commensurate with leadership experience.
Opportunities for Starlink-specific training and exposure to cutting-edge satellite technology.
Modern tools, test equipment, and access to LEO Technology lab/testing.
The chance to lead network operations in one of Lesotho’s most impactful digital transformation initiatives.
DISCLAIMER