Processing Controller

About Us

Lesotho PostBank (LPB) is 100 percent owned by the Lesotho Government, and prides itself on being an indigenous bank that is wholly managed by Basotho. It was founded to provide banking services to under-banked and unbanked Basotho in both rural and urban areas, and remains committed to its mandate of answering the challenge of financial exclusion in the country.

Job Description

Job Purpose

To oversee and manage salary payments and transfer processing by liaising with external payers and relevant Lesotho PostBank sections to ensure the accurate, timely, efficient and effective processing of transactions. The role is responsible for supervising processing staff, reviewing and approving transactions, and ensuring that relevant general ledger accounts are properly maintained and reconciled timeously to support the accuracy and integrity of the Bank’s accounts.

Duties and Responsibilities

• Checks relevant general ledger accounts daily, weekly and at month-end to ensure all balances are accurate before the month-end run, and take corrective action where discrepancies are identified.
• Reviews and approves weekly transaction reports captured by processing staff and ensure corrective action is taken where discrepancies are identified.
• Approves the processing of monthly salary submissions from corporate clients by confirming receipt of relevant pay lists and funds before customer accounts are credited.
• Maintains nil balances on payer general ledger accounts by initiating the return of unprocessed payments where payees cannot be identified and liaise with payers to minimise unprocessed or rejected payments.
• Liaises with the Reconciliation section on general ledger accounts to facilitate daily, weekly and monthly reconciliations.
• Manages the daily activities of the Processing section to ensure efficient workflow and service delivery.
• Supervises section staff and provides guidance, coaching and support as required.
• Checks and authorises SWIFT transactions in line with approved procedures and controls.
• Carries out all work-related instructions assigned by the Processing Manager.
• Maintains professional working relationships with relevant internal and external stakeholders.

Requirements

Education Requirements and Experience

• Bachelor’s Degree in Accounting, Finance, Business Administration, Commerce, or a related business discipline, or an equivalent qualification.
• Minimum of five (5) years’ relevant experience, of which at least three (3) years should have been in a supervisory role.
• Experience working with computerized accounting, financial, or business management systems.

General Knowledge, Skills and Abilities

• Knowledge of salary payments, transfers, and reconciliations.
• Understanding of banking operations and controls.
• Strong planning, supervisory, and interpersonal skills.
• Analytical, problem-solving, and decision-making ability.
• High accuracy and attention to detail.
• Ability to build and maintain stakeholder relationships.

Disclaimer

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